Last updated: January 2026

 

This Privacy Policy describes how AirCraft Balloon Designs, LLC ("we," "us," or "our") collects, uses, and protects your information when you visit or interact with our websites:

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• www.aircraftballoondesigns.com

• www.houstonballoondelivery.com

 

(collectively, the "Site"). www.houstonballoondelivery.com is a service provided by AirCraft Balloon Designs, LLC.

 

1. Information We Collect

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We may collect the following types of information:

 

a. Personal Information

 

Information you voluntarily provide to us, including:

• Name

• Email address

• Phone number

• Delivery address and event details

• Billing and payment information (processed securely by third-party payment providers)

• Any information you submit through order forms, contact forms, or emails

 

b. Automatically Collected Information

 

When you visit the Site, we may automatically collect certain information, including:

• IP address

• Browser type and device information

• Pages visited and time spent on the Site

• Referring website or traffic source

 

This information helps us understand how visitors use our Site and improve our services.

 

2. How We Use Your Information

 

We use your information to:

• Process and fulfill balloon bouquet and delivery orders

• Communicate with you about your order, delivery, or inquiry

• Provide customer support

• Process payments and prevent fraud

• Improve our website, products, and customer experience

• Send order confirmations, service-related messages, and occasional promotions (you may opt out of marketing emails at any time)

 

This communication may include email and/or text messages (SMS) using the contact information you provide. These messages may relate to order confirmations, delivery updates, changes to your order, payment issues, or other necessary service-related communications.

 

3. Sharing Your Information

 

We do not sell or rent your personal information.

 

We may share your information with trusted third parties only as necessary to:

• Process payments (e.g., payment processors)

• Provide delivery and operational services

• Host and maintain our websites

• Analyze website performance and usage

• Comply with legal obligations or protect our rights

 

All third parties are required to safeguard your information and use it only for authorized purposes.

 

4. Communications by Email and Text Message (SMS)

 

By providing your email address and/or phone number, you consent to receive communications from us related to your order or inquiry. These communications may include:

• Order confirmations and receipts

• Updates or changes to delivery time or availability

• Requests for additional information needed to complete your order

• Notifications regarding payment issues or delays

 

We do not send marketing text messages unless you have explicitly opted in. Message and data rates may apply depending on your mobile carrier. You may opt out of non-essential communications at any time by following the instructions provided in the message or by contacting us directly.

 

5. Cookies and Tracking Technologies

 

Our Site may use cookies and similar technologies to:

• Enable website functionality and shopping features

• Analyze traffic and improve performance

 

You can disable cookies through your browser settings; however, some features of the Site may not function properly as a result.

 

6. Data Security

 

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

 

7. Your Rights and Choices

 

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you

• Request corrections or updates

• Request deletion of your personal information, subject to legal and business requirements

• Opt out of marketing communications

 

To exercise these rights, please contact us using the information below.

 

8. Third-Party Links

 

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

 

9. Children’s Privacy

 

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

 

10. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

 

If you have questions about this Privacy Policy or our data practices, please contact us:

AirCraft Balloon Designs, LLC
Email: info@aircraftballoondesigns.com
Website: www.aircraftballoondesigns.com

 

This Privacy Policy is provided for general informational purposes and does not constitute legal advice.